Hi, I had to change my address in kickstarter survey, i want to know if that's enough or I have to report someone of pimax staff so they can update some internal database that they have?
I would send a private message to @matthew.xu & include @xunshu. Just in case.
Thanks for the answer. I just sent a message.
I've moved aswell, but as a new user my trust level for messaging seems to be too low. Either that or I haven't tried hard enough to find the functionality.
Mojo bumped your user level up.
Fantastic, thanks for the quick help Heliosurge.
Your welcome. The system typically upgrades users as they learn/use forum functions.. Ie quoting, @username, posting links etc.
Hi, I have changed my address on the survey as well. @kloperius and @mojojojo, did the Pimax staff needed to do something when you contacted them about this? i.e. should I contact them too?
Best to contact them with your backer details & address info to be sure.
@Vince300 after sending a message with my new address(as suggested in post #2 by Heliosurge), I received a reply that my information has been updated within less than 24hrs.
I feel that I'm going to be in the same boat as I'm going to be moving soon however I don't know exactly where to so cannot update the address as of yet. I would recommend that pimax send out a confirmation email before each batch of units is shipped. The kind of thing where if they don't get a reply from you they send to the address they already have but otherwise will update their shipping address
Thanks @Heliosurge and @mojojojo for your input. I ended up contacting through Kickstarter, where they told me that my address change had been taken into account. However they are now preferring the use of their support address, firstname.lastname@example.org.