Hi, So i purchased a 4K y'day with new year discounts, & i can't wait to try it out
I want to know;
The vendor that sold you the 4k model should have shipping info. Which channel did you order from?
I bought it from your website, Pimaxvr.com
I received the receipt of payment, but not yet the shipping details or any update
Well not my website. I am a community moderator.
Awesome. Support will be able to help get you details for sure. Due to time will likely have a response within 12hrs from now.
Okey i'll wait
Hello,thank you for supporting Pimax. We plan to start ship in 7-14 working days and want to ship the headsets to you as soon as possible.For any inquiries and questions regarding your order, please contact our support team: email@example.comHave a nice day!