Different from the Kickstarter updates, this topic is to collect and address your current questions in one place. New questions will be added to the list, following with our answers.
We are expanding our support team. Please at mention @Pimax-Support for all the questions about Kickstarter shipping, product progress, and suggestions.
M2 in-depth reviews:
9/16 4PM GMT | 9AM PDT
SweViver | https://www.youtube.com/sweviver | English
VoodooDE | https://www.youtube.com/c/VoodooDE_PCGaming | German
Mixed Reality TV | https://www.youtube.com/mixedrealitytv | German/English
When should I make a choice between 5K+ and 8K?
We will update on KS when it's time to make a decision.
The support team will double check with each of the backers before shipping.
Before shipping, we will make sure to reserve reasonable time for backers to digest reviews, announcements, and updates to make their decisions.
Wish everyone gets the headset before Christmas?
90% possibility we will ship most of the headsets to backers before Christmas.
The progress of the base stations?
Estimated to have the first batch ready by Oct.
The progress of 8K X?
We will update you the progress of X on Oct.
The progress of controllers?
The team is working on the structure design.
The progress of the eye tracking module?
The team is working on the industrial design of the module.
Does 8K have FCC/CE certification?
Yes we will have the certifications ready before shipping.
We are trying to ship batches of our current products to test if there will be issues.
Can we control the color and brightness of the LED?
Yes, let us know the patterns in your mind.
Can we utilize the eye-tracking technology to track the eye movements to identify the best distortion algorithm?
The team is considering the possibility as well and evaluating the feasibility.
When will you ship M2 to testers?
We have finished the first batch for internal testing.
The M2 testing units will be ready this and next week.
The mass production progress?
As mentioned in the previous update, we are producing M2 as planned. Backer first, and our business clients will take the units left.
Thanks to the responses from backers, we will take your specs and plans into consideration while testing 5K and 8K.
For backers own graphics cards lower than 1080, we would recommend 5K at the moment.
With the future software iterations, we plan to detect your specs and recommend settings to you.
We made progress in distortion algorithm and will keep improving with software versions.
Tracking improved on M2 as well.
The purpose of the Meetup?
Demo the potential of 8K with recommended graphics cards and games;
Compare 8K directly with other VR headsets;
Show you how to adjust settings on PiTool to reach the best experience;
Collect your requirements and suggestions;
Answer your questions face to face
The top priority is the headset, and then the controllers.
The industrial design of hand motion ready.
eye tracking - working on the industrial design
wireless - working with partners
face cushion - new design on progress.
headstrap - prototype stage
content - 2 out of 3 ready
cooling fan, VR frame - will be made at the same time
What's the IPD range?
To be confirmed.
the IPD range is the sum of mechanical adjustment and lens self-adaption range.
Is M2 the final version?
M2 is the joint effort of the team and M1 testers. It will be less likely for us to make major changes.
Will all the M1 testers get new devices to test?
All the M1 testers are on the priority list to get M2/the final device & will be free to talk about M2/final devices.
Can we set up with one base station?
One base station works with 8K/5K+.
Can I upgrade my 8K to X?
X is a limited version during Kickstarter and still under development.
For Kickstarter shipping, please only include the available models, 5K+ and 8K, into consideration.
Can I upgrade 8K to X with a kit later on?
Would be hard, please only consider the available models for now.
The range of IPD
Support the range from 55 to 75 with mechanical adjustment (60 - 73) & self-adaption
The team haven't reproduced this issue with new systems, keep watching on this.
Recent Kickstarter updates: