Have issue after received headset


About Replacement Cable for Snowing pixel issue ( 2 3 4 5 6 7 8 9 ) (162)

Dear backers, When you find the snowing pixel issue, and sorry for your convenience, we will send out the replacement cable for you within one week after you confirmed the receiving address. Process: please kindly he…

We created this category for resolving issues from backers better (6)

Dear Backers, We plan to create two category to solve issues and answer questions more efficiently(diversion of work): 1.Have issue after received headset category for ** @Sean.Huang @Doman.Chen @Alan.sun *(Tedch sup…

About the Have issue after received headset category (1)
[Replied]Getting this tiled effect in everything (3)
[Replied]I'm about to lose my mind here! I beginning to question whether this headset is worth the trouble! ( 2 3 4 ) (62)
[Replied]Microphone doesn't work ( 2 ) (27)
I want to return the defective non-quality product back and return my money (2)
[Replied]Flashing Dots, faulty cable?**CONFIRMED** ( 2 3 4 5 6 7 8 9 ) (176)
How to solve "Disconnect" or "Not tracked" of headset, base station, controller randomly, image follow head although not use base station. (PiTool 91) ( 2 3 ) (48)
I want my money back, take your headset (7)
[Resolved]Just received new headset after faulty screen of my old one (5)
[Replied]SUPEN-2046 No reaction ( 2 ) (30)
[SOLVED forgot to plug the power cord ] Pimax not starting and Led not lighting up (3)
[Replied]Audio jack not working on left side - SUPEN-2004 (12)
You sent me a 5K+ instead or the XR(BE) I switched to (5)
[Replied]3 cm wide bar in the middle of the view every single time on two computers (3)
[Resolved]Room tracking not working (1)
[Replied]Pimax 5k+ doesn't wake up from StandBy Mode ( 2 ) (29)
[Replied]Another cracked housing. SUPEN-3411 (11)
[Replied]Cracked Casing 8K -- SUPEN-3587 (8)
Pimax XR oled screen issue (6)
[Replied]Dead pixels and black dots in the Display - 5k+ ( 2 ) (28)
[Replied]Another "Headset not Tracked" victim (18)
[Replied]Support does not reply (14)
Shadow of Images when turning head (4)
Preorders...anyone received theirs? ( 2 ) (25)
Dead Pixel - how to make a photo? (1)
Tracking issues with launching from Steam or Revive (1)
Enfin mais presque...to be continued (1)
Headset Just Arrived, Missing Lighthouses and Controllers (14)