Have issue after received headset

About Replacement Cable for Snowing pixel issue ( 2 3 4 5 6 7 8 9 10 11 ) (205)

Dear backers, When you find the snowing pixel issue, and sorry for your convenience, we will send out the replacement cable for you within one week after you confirmed the receiving address. Process: please kindly he…

We created this category for resolving issues from backers better (6)

Dear Backers, We plan to create two category to solve issues and answer questions more efficiently(diversion of work): 1.Have issue after received headset category for ** @Sean.Huang @Doman.Chen @Alan.sun *(Tedch sup…

About the Have issue after received headset category (1)
Horizontal Lines on Right Panel (1)
5K plus defective on arrival (3)
Support request #17056 unanswered since 3 Weeks (3)
How to pair Valve Index Controllers to Pitool (2)
Support request #16597 unanswered (4)
Large lens scratches on recently unboxed Pimax 5k+ (7)
Pimax 5k BE; Oled or not.. Confused ( 2 ) (27)
My 8K has been broken for well over a month. Nothing is being done to fix it ( 2 ) (37)
How to solve "Disconnect" or "Not tracked" of headset, base station, controller randomly, image follow head although not use base station. (PiTool 91) ( 2 3 ) (51)
One horizontal Line in Right lense (14)
Headset Dead Support #17201 (14)
Pimax is stuck in "standing mode", won't do room-scale (5)
Image Tearing but only on the left Display with 90Hz **now with Video** ( 2 ) (32)
Early backer, bad cable, Pimax ignoring replacement request (6)
2nd replacement, no refund yet, giving Pimax 5k+ one last attempt (6)
Headset suddenly dead? Pimax 5k+ ( solved ) (6)
Only 1 Vive Tracker now pairs in Pitool 144 (and now in Pitool 132!) (4)
[SOLVED - Bad power supply] Pimax 5k XR - Screen goes black after ca. 5min (2)
Pimax 5k+ Vive Pro (2018) controllers "not tracked" (5)
I have not recieved the reimbursement for delivery cost of the defective headset yet (11)
Welp my XR arrived (2)
[Resolved]Controller shown as 'Not Tracked' (14)
Right Side half pixels work (1)
I've Learned a way to Drastically Improve Frame rate on Pimax headsets (5)
Willing to answer and help anybody with anything Pimax related (17)
Pimax, Index controllers, and VRChat finger tracking (4)
Horizontal screen offset; 5K+ unusable from one slight offset (6)