Have issue after received headset

About Replacement Cable for Snowing pixel issue ( 2 3 4 5 6 7 8 9 10 ) (195)

Dear backers, When you find the snowing pixel issue, and sorry for your convenience, we will send out the replacement cable for you within one week after you confirmed the receiving address. Process: please kindly he…

We created this category for resolving issues from backers better (6)

Dear Backers, We plan to create two category to solve issues and answer questions more efficiently(diversion of work): 1.Have issue after received headset category for ** @Sean.Huang @Doman.Chen @Alan.sun *(Tedch sup…

About the Have issue after received headset category (1)
Connection pimax shut off base and controller recognition (5)
Image Tearing but only on the left Display with 90Hz **now with Video** (9)
Pi service prevents sleep and breaks gsync (4)
Missing parts .wrong headset. wtf? (8)
Nothing shows on headset after PC rest (1)
How to solve "Disconnect" or "Not tracked" of headset, base station, controller randomly, image follow head although not use base station. (PiTool 91) ( 2 3 ) (50)
SUPEN-3776 Getting taxed for replacement! (6)
[Resolved]5k+ with single base station will not track after V2.1.255.212 Update (9)
Creed has double image. Beatsaber blurs (11)
Display Briefly blacks out and loses tracking 5k+ (2)
[Resolved]Sofware Corruption and unusual 6DoF effect (9)
Does not turn on pimax 8k, error 10500, SHIPMENTS OF GUARANTEES IN EUROPE? ( 2 ) (30)
Return / Refund (7)
[Replied]I'm about to lose my mind here! I beginning to question whether this headset is worth the trouble! ( 2 3 4 5 ) (97)
[Resolved]Headset recognized, but not controllers or lighthouses ( 2 3 4 ) (65)
Problem starting DCS (9)
Support site offline, delivery is still incomplete (3)
[Resolved]HMD "not tracked" (Firmware .181 works but .193 doesn't) (12)
VIVE base station is not working (at least) and Grounding Issue ( 2 ) (21)
Oculus Games Won't Work from PiTool (20)
Faulty Headset, slight touching on bottom sides of HMD greys out screen (16)
Return, Refund, and Cancel Request (18)
My 8K has been broken for well over a month. Nothing is being done to fix it (20)
[Replied]8K Connected and tracking with no image (10)
SUPEN-4863 Headset Replacement Status (7)
My pimax 5k+ only shows the left display (5)
Glasses don't fit, neither do my eyes (10)