My new headset has three faults and I would like a replacement a soon as possible (UK Backer)
Firstly the lenses do not match. They are different colours! The left lens has a red tint, right lens has a green tint.
Secondly I have two corner cracks/plastic chips. The unit has never been dropped or placed on a surface with force so i can only assume this is a structural design fault. The chips are one on top and one on bottom both at the corners of the same half molding.
Thirdly, the SDE is very prominent and I see like a checkered pattern (more visible than normal SDE). Not sure if this is related to the different coloured lenses.
Please arrange a replacement as soon as possible. I look forward to your speedy response. Please also find attached some photos showing the first two issues.