383 and didn’t get my Pimax and very angry 😤

issue

#1

I do not know what to do with this company???
No answers Just promises… and nothing!!!
And now They don’t Answer at all

I am sorry about all this time and that I supported this company…

Arnon
383


#2

Which version 5k or 8k?


#3

Pimax 5k…


#4

Sorry to hear that. As backer 383 that’s VERY odd! So you’ve never received any headset ie not waiting for a replacement?


#5

Yours is on spreadsheet as on the way to overseas warehouse.


#6

Yes and … no tracking nothing …


#7

Wow - have Pimax provided ANY reason?


#8

Are you in the UK by any chance?


#9

They said there was confusion and error and they told me 1 months ago it’s over see…


#10

I’m impressed you waited this long before complaining - hope you get better news soon👍


#11

@arnon
might consider what Kevin said at CES @PimaxUSA

start at minute 9:50


#12

:+1: Did that’s to…


#13

Another day passed and there was no treatment from the company 383 :rage::rage::rage::rage:


#14

383 is on spreadsheet as on the way to overseas warehouse. the same as most peoples hmd.


#15

383 your headset arrived at HK warehosue ,they are arranging the delivery


#16

Check my request in messages and topics
And do not ignore it.


#17

Wow, way to go Pimax, telling backers that their units are just shipping out although reporting a long time ago that many more units have already left the factory.