Able to get a replacement set of Lens for my 4K please?

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#1

Hi @Pimax-Support, @PimaxVR @Sean.Huang @Dallas.Hao

I was wondering if I was able to purchase a set of replacement Lens for my 4K please? or point me out to where they are in the store? I have been struggling for the last 8 months or so with the 4K having so much dust behind the Lens that it was really starting to bug me, and i thought i would try to take them out and clean behind them using compressed air.

In hindsight, not a great idea when there are children around to be honest!

So now if possible i would be interested in another set of Len’s for the 4K. I don’t know (but maybe Hope?!) if there have been any improvement in Len’s design or Len’s frames in the 4K since I have had my 4K for quite some time now?

Many Thanks

Eno.


#2

Ditto, I have a smudge/scratches on one of my lens’s


#3

Hi @Pimax-Support, @PimaxVR @Sean.Huang @Dallas.Hao

Still not had a reply regarding getting some new Pimax 4k Len’s please? It has been 5 days now.

Thanks

Eno


#4

Bumpity bump bump
… This post is still unanswered…

@Dallas.Hao @Pimax-Support @pimaxUSA @PimaxVR

Eno


#5

I will contact with my colleague and reply you via private message (in 24 hours)


#6

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