I told Dallas I need my money back due to a personal emergency. I was told they’ll cancel my order and I’ll get refunded in 7 days. That was a month ago.
I also opened a ticket on pimaxvr.com where I only got the ‘we are looking into that’ type of answer several days ago.
If I ended up receiving the headset I’d sell it on eBay and get my money back, but I have no idea about the status of my headset nor about where is my money.
I did my best to appreciated Pimax would have been overwhelmed by too many requests from what they can manage, but when I see so many people frustrated and scratching their heads asking where their money gone, this is becoming hard to justify.
I doesn’t take so long to verify my details matches with my order cancellation request and get a refund. It can be made in 10 minutes but I have been waiting for months.
I will now have to request a loan and pay high interests to get the money I need to attend my emergency. Thanks Pimax