Contacted support almost 2 weeks ago and no response


I’m trying to get in contact with Pimax support for almost 2 weeks with no success, I want to cancel the Pimax controllers and Base stations, is there a alternate contact?

@Dallas.Hao @Sean.Huang @Doman.Chen @Alan.sun


They are in your same conditions


That’s unacceptable.
Can you give me your name in order and order number for me to cancel and refund you?(via private message)