December 2019 Updates

[Progress Report Dec 3/2019]

Hi Community,

As part of our commitment to continuous improvement. We have prepared the following update. We are planning as stated to have more frequency in updating the community.


1. 8k+ - Delayed

  • Estimate Start Shipping no later than the end of Dec. 2019

Details:

The 8k+ experienced a slight delay with last minute changes to help ensure a quality launch.


2. 8kX - TBD

  • TBD

Details:

The 8kX is still in development. The engineering team will finish assembly some samples for testing this week. We will update the production plan according to test results next week.


3. Pimax Comfort Kit

  • Estimate start Shipping no later than end of Dec 2019.

Details:

  • Ships with 8k+ release.

4. Index Controllers & Light Houses - Delayed

  • Estimate early Jan 2020 starting shipping

Details:

We received Valve Index Controllers & Lighthouses in an OEM bulk shipment. As a result we have had to:

  • Design Consumer Packaging for items by Sku.
  • Test Controllers & Light houses to reduce chances of consumer receiving defects.
  • Assemble components for shipping to different regions (Power supplies & instructions)

Confirmed!! Half Life: Alyx will be receive with Index upgrade!


5. MAS (Standard) - Delayed

  • Estimate late Jan, 2020

Details:

We’ll ship the first 20 pcs for backers trial. then do mass production in late Jan.


6. MAS (Deluxe) - Delayed

  • Estimate Start shipping Mar 2020

Details:

  • Deluxe MAS design still being in development to ensure quality & comfort.

7. Silicon Protective Sleeve

  • Estimate Shipping Early Jan 2020

8. Next Pitool

  • Estimate release 13th of Dec 2019.

This version:

Preview Notes
  • Fixed compatibility issue with AMD 5700 & 5700XT.
  • Optimized picture stability on 3 dof-mode,
  • Added Potato Fov(tiny Fov),
  • Fixed compatibility with some games,
  • 8kX Added Mode function to switch between Upscale Mode and DSC(native 4K) Mode
  • Fixed other bugs for Pitool.

9. Other Modules & Games. - WiP

  • We will provide updates when available.

We thank you for your continued patience & support. We apologize for these delays. We will continue to work hard & keep the Community informed.


User Translations

En français -(French) by @ludx


Please Discuss Update here

24 Likes

[FLASH UPDATE Dec 3 2019]

Hi Community,

As part of our commitment to continuous improvement. We have prepared the following update. Here is a quick update with new details on the following items.


1. 8K+ - Delayed

  • Estimate Start Shipping no later than the end of Dec. 2019

Details:

The 8k+ experienced a slight delay with last-minute changes to help ensure a quality launch.

Chinese Pioneer version

  1. The first batch of 80 sets were shipped in mid-November for the Chinese packaged version. Based on the rapid logistics speed in China, users can get new products quickly. And provide Pimax with the latest and real user experience and feedback.

  2. The good news is that the Pioneer Version has good reviews in China. Most users are satisfied with the latest ergonomic design and comfort kit.

Sample Review

  1. However, some users have reported that the packaging still needs to be improved. We have improved packaging.
  1. Therefore, the overseas version will be produced and shipped this month!

2. 8KX - TBD

Details:

Hardware

The cause for the instability of the V3 Prototype in the VR Days Berlin:

The cable was not the production version, it’s a sample provided by the supplier.

Since the cable was not a production version, we tried to manually change the power supply of the headset to match the cable.

However, it passed the pre-test in Shanghai, but there was an abnormal condition at the VR days.

Through our analysis, it is concluded that the instability is caused by the influence of different voltages.

V4 Prototype:

We will assemble the V4 Prototype this week, and it will be tested with the production cable.

We don’t need to change the circuit board manually, and we don’t think the same problem will occur in the V4 Prototype.

We will strengthen the voltage test to ensure that the problem is solved.

Software:

  • Upscale 90Hz:Till now, no problems found—RISK LOW
  • Native 75Hz:A lot of compatibility testing work is in progress—RISK LOW
  • Native 90Hz:We’re trying to tune 90Hz support in normal FOV (Not Guarantee)—RISK HIGH

8KX is currently the highest standard product in the industry.

It is a new challenge not only for Pimax and also for the whole industry.

We have the confidence to complete this challenge, and we hope you will give us more encouragement and confidence.

We will update you with accurate mass production and delivery time once we have a new milestone.

3. Pimax Comfort Kit - (On Schedule)

  • Estimate start Shipping no later than end of Dec 2019.

Details:

  • Ships with 8k+ release

4. Index Controllers & Light Houses - Delayed

Batch #1

  • Estimate end Dec 2019 starting shipping to North America.
  • Estimate early Jan 2020 starting shipping to Europe.
    Batch #2
  • TBA

Light Houses

  • Estimate middle Jan 2020 starting shipping.
  • New independent packaging design.

We thank you for your continued patience & support. We apologize for these delays. We will continue to work hard & keep the Community informed.


User Translations

En Français -(French) By @ludx

17 Likes