First of all, English is not my native language, so I apologize for any mistakes.
I want to start by thanking Pimax for being so brave and risk to improve virtual reality. We are continually seeing how big companies do not dare to take the step to increase FOV and it is appreciated that at least someone tries.
But after the famous “Pimax Day” I cannot say anything other than that I am disappointed and sad. They want to charge us for something they promised us for free (eye tracking) and they tell us that the controls will not be ready until at least March-May 2020 (and they told us they would send us the headset and the bases and controls in April-May of 2018 …). Well, this seems serious to me, but it’s not the worst.
What really disappoints me, is the subject of the 8K+ headset. They tell us they are going to make a discount to the backers? But what a joke is this? Pimax, the headset we backed is the 8K+, not the 8K that looks like a 5k, or worse. Many say that the company has the right to evolve its headsets, but let’s not forget that between the last backer that received an 8K and the launch of the 8K+ there will be less than 6 months apart. That is not an evolution, it is laughing in the face of the backers. For my part, if I do not receive an 8K + instead of my 8K (I would have to pay the $ 100 difference between 8K and 8K +), I have already decided not to support this company anymore. I supported you to take the product forward, and now you leave me with a product inferior to the one I supported in just 6 months.
I have the pimax 4k and I supported you because I believed in you, and during these two years I have waited patiently, but now, with these decisions, I no longer feel part of the “Pimax family”. You have abandoned me and I no longer trust you. I wish you good luck, you will need it, you are a very small fish in a big ocean. I sincerely believe that what you are least interested in is losing the support of the backers. But it is clear that we have only been a tool, because the facts prove it.
Thank you for this exciting trip, even if it has not finished as well as I would like.