lots of people complain because they see the 5k+ and the 8k+ and say thats how it was meant to be with the initial 5k/8k kicksarter (hint: recognize the missing “+”)
but they compare mainly a headset that was outside the initial kickstarter campaign and pimax was nice to us and offered us the 5k+ (and even a $100 coupon) when “downgrading” to it
if they would have kept the 5k+ in the lab as “in development” then what?
we would have the 8k as we know it and a 5k (only a few people have backed?) presumably the 5k would have the same strange subpixel pattern as the 8k has and we would see more the difference in 5k/8k when comparing lens shots, more 8k user, more of them happy to even have the 8k instead of the 5k (perdurable some trade up’s from 5k to 8k)
in 2018 most of the backers where screaming/asking to get the headset as quick as possible and pimax did that
now ~1 year after showing the final version (berlin meetup) and starting production they show us two further developed headsets 5k+/8k+ with new panel tech not available before (for the affordable price in question)
sure there would be demand on “exchanging” the older headsets but it might be more apparent that the main reason for the difference is wanting to not wait (1 year) longer
and even if we wait one year longer from now there would be better panels, maybe 4k rgb oled in price range - will backers hold pimax responsible for exchanging there headset for free every year?
the kickstarter calculation was made in 2017, it was developed to the final stage in 2018, production and delivery was started in 2018, most got there headset q1/2019 delivered - the main part of the kickstarter project was finished by then, end of story
only the 8kx backer where getting a loaner, everyone else had finished the cycle by getting his backed headset and is now waiting for additions like controller/basestations and stretch goals
maybe just for a moment think of how your demands should work out with the “small” amount of money you gave for the kickstarter (btw yes we “kicked” them a lot and they “started” selling the headsets)
you don’t have to be a expert to do a little math about it, just imagine for a moment you are in charge of pimax and how to handle all the things, material to order to keep stings going, pay workers and renting places, and in the end you need to have a positive result after 2-3 years
it not that cheap to take 6000 headset back, throw a lot of older parts in the bin, having people doing the rework and doing all the sending out again, doing development to keep things up for the future (also to for stretch goals like wireless) and on top of this having to juggle the money inside the stretch goals (did not work for the eye tracking - as most expected when familiar with what happened in that field - how much money wanted htc for the vive pro eye? did the valve index got it?)
(yes i’m leaving out the whole controller/bs and stretch goals aspect because that’s a completely independent story of events and money involved)
edit: so whats your reward and benefit as a backer (beside you really got a headset) - it’s the fact you kick started pimax’s bushiness and will be able to buy (YES buy) products from that creative bunch of people in the future - you don’t own the place and if unsatisfied you might leave and don’t look back