Hi, my headset stopped working, its LED started flashing red and green.
I’ve read other threads on this issue and tried many possible fixes, but no luck.
Things I’ve tried:
Leaving it unplugged overnight, and then replugging it.
Holding all three buttons and then releasing them one by one to reset the firmware. (Yes, I did get it to flash white light.)
Using the upgrade tool. (Ran it with admin permission and with all Pimax services stopped, but still got this error)
To fix that error, I’ve tried updating/repairing/reinstalling Microsoft .Net Framework and Microsoft Visual C++. No luck.
It seems like every “solved thread” had to contact support team and use TeamViewer…why can’t Pimax just put out a fix instead of wasting people’s time having to go through all this. I’ve sent my TeamViewer ID and password to the support team 4 days ago, and still no reponse.
Any help would be appreciated, thanks.