Headset doesn't recognize HDMI


#1

Hi, I installed PiPlay, but now the headset doesn’t recognize HDM1. What can I do?

@Pimax-Support


#2

Hi

During installation directx & java & klite should install as well.

Can you provide the following

Wundows ver
Cpu/ram
Gpu/driver ver
Piplay ver
First 3 serial numbers of headset

Make sure your using a native hdmi port & if youvhave integrated graphics (ie intel) that its disabled in bios & possibly the windows device manager.


#3

Now the PlayVr doesn’t work. I can hear the voice, but not video (I want to see 360 video)


#4

Plz post your config ad requested above.

If you have an amd gpu you may need to update driver or uninstall & install previous driver.

I had blank screen with audio due to a broken amd driver.


#5

Sorry for the late reply. How is it going now? If it still does not work, please provide more details about your PC/laptop configuration. In addition , you may try to upgrade your Graphics card manually. Have a nice day!:slight_smile:


#6

#7