so about 2 months after my first crack(which was 2 weeks after receiving headset, comically bad quality), when I’m assured “only a small amount of users experience the cracking issue”, there are many more people with cracking cases, and still radio silence by Pimax?
Pretty sure I’ll be joining the “RMA to Ebay” crowd once the first device they sent me gets bad enough to send in. This is a pathetically sad circus of a situation, and the way Pimax is disregarding the problem is straight up insulting.
Pimax… great headset, but the company can’t stand behind a glaring flaw that they have been called out on… how unfortunate. I would love to keep this headset, but I’m not paying over $700 for something that feels like it won’t make it through the winter, and the company looks the other way at the same time.
This entire situation just leaves an awful taste in my mouth. Shame on you Pimax.