I’m a preorder and received mine last week. I’m not happy with the product for many reasons and wish to return it for a refund. Since asking for this Pimax has stopped responding to my emails.
Is this how you treat customers as soon as they want a refund?
I have no technical issues. I’m just not happy with the results and wish to get a refund. Please advise of your process for a preorder purchase to be refunded.