I received a 8K headset, but I didn’t receive any additional accessories. (Cloth strap*1, Face cushion*1 )

issue

#1

A couple of days ago I received my 8K, great thanks for the delivery in perfect order!

Unfortunately, I did not find in the parcel additional “Cloth strap * 1 and Face cushion * 1”, which I additionally paid for the Kickstarter.
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I have a question: how can I get them? I would be satisfied with receiving at least with base stations and controllers when they are ready.

What should I do so that you don’t forget to send them to me again? (maybe Supen?)

Box Photos

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Yes, and by the way, I made a request through Kickstarter to change the trackpads on the thumbstick in the controllers last year, I was told that everything is in order, I will receive controllers with a thumbstick. Please note this too. I want exactly the thumbstick on both controllers, it is more convenient.

@Heliosurge, @Dallas.Hao, @Doman.Chen


#2

A picture of the inside of your Pimax 8K box would help a lot. Could you lay out everything that comes in the box?


#3

Yes, thanks, added photos!
I also have a full video unpacking, upon request I will send it to Pimax.


#4

Tbh No one has received any of the basic extra items that I know of. I think I might have requested an extra Cloth strap as well. Due to at the time the Deluxe strap was believed to be possibly replacing cloth mount. But was long ago.


#5

OK, then I hope that my additional items (Cloth strap1, Face cushion1 ) will be sent along with the controllers and stations :roll_eyes: