Information about second batch which sent 14th Nov


#21

Please NEVER use sf-express again. What your telling us is that they lied about having already delivered to the warehouse and caused all this confusion.


#22

Today or Tomorrow we’ll see if it’s true.

:smirk::wink::slight_smile:


#23

@Dallas.Hao can the US backers in the 2nd batch get a new tracking number that shows the correct tracking information?


#24

Tracker they gave us shows delivered to the US warehouse long ago yet they still avoid any questions or lie about it. Great job Pimax


#25

Very disappointing. If the tracking number means nothing then why even give it to us? It would be better if they didn’t send anything to get your hopes up.


#26

Totally agree, the initial tracking number is useless and will just make everyone crazy trying to work out whats going on when the information given is mostly unhelpful. I’ve been saying this since my initial experience, Pimax should just tell people an approximate timeline such as (in approx 10-20 days it will arrive in X warehouse and you will receive tracking then… done!)


#27

Please reply here after you receive the tracking information.Thank you~
We need reply from backers who receive the product or receive the tracking information to let more backers know the actual situation~


#28

So you don’t have any details on the 2nd batch?


#29

Sounds like the shipper is keeping them in the dark.


#30

Sounds like they need a new shipper.


#31

This reply just for backers who receive tracking information will reply.And make more backers know that they receive the second tracking number


#32

US warehouse is not ready yet.The headset is still on the way to US warehouse


#33

Wait, they did?

How’s?


#34

So For Us, sf express still has our packages?


#35

@Dallas.Hao

According to the first tracking number you sent us on Nov 14th, the shipment was marked as delivered (Shanghai -> CLEVELAND) on Nov 23rd.

Did you send us the wrong tracking number? If so please provide a correct one that shows it is “still on the way”.

Thanks


#36

Due to 11.11 shopping festival all logistic suppliers have very big pressure,and overseas warehouse also have big pressure.They face warehouse overload.


#37

Again, this has nothing to do with delays or overload. Sf-xpress claims the shipment was delivered. Are you saying they are just flat out lying?


#38

Here’s the tracking info you provided us.

The Pimax VR headset 8K/5K Plus Series that you pledged has been shipped from China to our US warehouse. The first carrier is SF EXPRESS and the tracking number is 080048145269, you can track it at http://www.sf-express.com.

Now using your own info it shows completed customs and delivered.

So not sure what kind of shuffling of feet and lies you are trying with us, but your own info doesn’t indicate they are still in shipping because of some holiday that was a month ago.

Please stop with your BS answers. A year later and I’ve grown weary of your lies and false promises.


#39
2018-11-23 10:52

New York, 【New York】 Delivered. Thank you for using SF Express. Looking forward to serving you again
2018-11-21 00:56

New York, 【New York】 The shipment is being forwarded, please wait patiently.
2018-11-20 22:14

New York, 【New York】 The shipment is being forwarded, please wait patiently.
2018-11-19 19:48

New York, 【New York】 The customs clearance is completed.
2018-11-18 10:22

New York, 【New York】 Shipment arrive at New York distribution center
2018-11-16 18:41

New York, 【New York】 Shipment arrive at New York distribution center
2018-11-16 18:41

New York, 【New York】 Shipment transiting to next station
2018-11-15 03:43

Shanghai, 【Shanghai】 Shipment arrive at Shanghai distribution center
2018-11-15 01:40

Shanghai, 【Shanghai】 Shipment transiting to next station
2018-11-14 23:21

Shanghai, 【Shanghai】 Shipment arrive at Shanghai distribution center
2018-11-14 22:25

Shanghai, 【Shanghai】 Shipment transiting to next station
2018-11-14 19:29

Shanghai, 【Shanghai】 S.F. Express has picked up the shipment

#40

Still waiting. i dont believe we get a new tracking number this week^^