Kickstarter and Preorder Shipping Status Updates

pimax-official

#212

Hi all, we have arranged some batches for backers and get the tracking numbers, just need a little more time, we will send the mail to you. now because I can’t access the database(I am at home), so just wait for the mail or wait for me to update to you tomorrow.


#213

P123723 Tried the “check your order status” link, says “Order was not found”. Can I get a status update please?


#214

Tracking number:8267650672


#215

a lucky one ^^

be happy


#216

HK DHL shipping number
8267696043


#217

HK DHL tracking number
8267651416


#218

The record shows that still need you provide us the phone number, or the logistic partner won’t arrange the delivery. I know it must our mistake that missed your mail, but could you give me by PM?


#219

The tracking number is:
Singapore EMS EX025890427SG


#220

Hi, we have arranged the delivery at 25th, you should can get the tracking number these two days.


#221

@mozi

Backer 4033.

I had updated my address, was told it was updated, but my information is missing from the spreadsheet.


#222

for 5KBE we will ship out tomorrow and we have changed the logistic, that would speed up the transit to UK warehouse.


#223

It should be on the way to USA warehouse, suppose can arrive there in 3-5 business days


#224

I posted a message on SUPEN-3032. check please


#225

I updated the sup just now


#226

p123321 you said tracking number today, but nothing.


#227

@mozi Hi Mozi, since people pre-order later then me already got their tracking, so i was curious and want to know my tracking number not just status because it stuck there like more than 2weeks. P122248 is my PO number, order late Nov & from HK to Singapore shouldn’t take this long. my birthday is coming. at least a good news please.

Edit: Nvm i just got tracking number too after i post this 1hr later :smile:
Hope everyone get their HMD very soon~!


#228

Please check there : https://pimaxvr.com/pages/check-your-order-status
works for pre order only as i write it

With this link you can check when you the status


#229

Does this work for Kickstarter Backers as well?


#230

Unfortunately not. They didn’t have the time to manually add every backer to the tool already


#231

Unfortunate. My number disappeared from the spreadsheet after showing an incorrect status beforehand.