No response on ticket SUPEN-4303 since May 8th, in which “Derek VVV” stated the shipment was lacking proper export documents and that the headset was now being sent out again (The ServiceDesk platform in which this was registered is no longer reachable at this point)
No response on ticket #1,613 (Odoo platform) whatsoever.
I have confirmed my address at least a half dozen times over the course of the last 6 months, so I take the note at the end of https://forum.pimaxvr.com/t/apology-for-the-delays-with-kickstarter-campaign/ as a personal insult.
I have tried to raise another ticket on the Odoo system to inform Pimax that with no shipment or refund by July 1st, I will be registering a formal complaint with Kickstarter and look into engaging legal means to recover my funds. It really sucks that we are at this point, I had such high hopes for this company.