My pimax 5k+ only shows the left display

issue

#1

My piamx 5k+ monitor, which finished the setup does not appear only one of the left.
Is there any solution for this issue?
Or contact support?


#2

I would contact support. & file a support ticket.

@Dallas.Hao @Doman.Chen


#3

Please create a ticket from support: https://pimaxvr.com/pages/feedback


#4

Thank you for reply.
From a conclusion, it worked properly Once you disconnect the cable of the other VRHMD.


#5

Please confirm you are OK for us to close this topic then?