Hello, I have been email and sending text via the website about my order. I ordered a 5k+BE order number P123112
when I log into my account I see no order connected to the account, but I was most definatly billed. This order was placed on 1/12/19 I have a confirmation text and also a email stating the order is placed.
I don’t understand the thought process behind the online customer support, I dropped over $1000 us dollars and expect some sort of updates and support via someone live or at least respond to my emails. Please explain to me were I can view the order status and when this order will be mailed.
Thank you in advance!