Every single pre-ordered headset has been fulfilled, yes. The accessories have been delayed because of several reasons, many of them completely out of hands for Pimax.
The cable replacements, as long as they are in stock in the UK/US warehouse, should take no longer than 2 weeks to process and deliver. But there has been some exceptions indeed, and Im sorry you had to wait longer than most…
- “and I still can’t use the headset?”
It was said from day 1 that controllers and base stations will arrive at a later point. Now, the huge delay of the controllers was never planned, but it happened probably because of many re-designs upon requests from the community (us all in here). And the base stations were halted by the manufacturers of the base stations. Its under their license and Pimax has to adopt to their terms, agreements and delays.
Regarding the actual “useability” of the headset, yes you can use your Pimax in many ways meanwhile without LH and controllers. Check my last video as an example.
I know you didnt ask me, but I kindly wanted to quickly explain the situation for you, as you clearly have no clue about why some of the delays even took place.
It was just examples. Just like Pimax has been dealing with delays, Valve and HP has their own delays as well. Who would expect that?
My point was that Pimax is no longer a Kickstarter project, but a company providing headsets to new customers each day. Headsets that no other company can match until this day. I wouldnt call that a “fail”.
OK, I’m sorry I couldnt give you a better reply. Im not looking for excuses, Im just giving you some facts.