Pimax supportsite down?

support

#1

Hi,
is the site https://pimaxvr.com/pages/feedback down?

via email come this:

Dear backers and pre-order customers,

Please contact us via the Pimax Support Center here if you need support: https://pimaxvr.com/pages/feedback Our goal is to reply you within 2 working days.
You do not need to contact us again if you have already submitted your ticket. duplicated tickets may prolong the process.
Thanks again for creating the most immersive VR with us!

bests,
Pimax service team


Housing Issue Reports (cracks, imperfections etc.)
SUPEN-4576 crack on housing | no news | support website can't be reached
#2

Yes, it does seem so.


#3

I will contact the support and let then know, thanks!


#4

Hey @SweViver sent you a PM


#5

User Accounts on the Feedback Site are also others as in the work.pimaxvr.com ( i had one there) Site -
my e-Mail as username was unknown there (feedback) as it also was in the Main store Site.


#6

I’m pretty sure there’s “only” three different user account (but not 100% sure):

BTW - It seems they’re working on it right now as they’ve put up a site maintenance notification on https://pimaxvr.com/pages/feedback:


#7

Does any one show the current „ orders“ we have like the 5k+, the 100$ for downgrade and Accessoires? Would be nice to see that all some time …
but I guess I would rather just get the stuff before that eats up more resources. :wink:


#8

Nope, not AFAIK, but if You pre-ordered (I see You’re a backer) You could see Your order in the Store.

I got a coupon too, but I don’t see it anywhere, I just got a code I can use when buying from the store but for now there’s nothing new to buy that I want… :slight_smile: I might buy the controllers when they’re ready or wireless if not controllers, or the 8KX… :smiley: