I tried to change from 5k+ to 8k in 23 December always saying that i wanted to wait and they answered in 26 this
Sorry for your inconvenience, we have shipped your 5K+ headset on the way to the warehouse. Please be advised.
Have a nice day!"
So i couldnt change and they send the headset anyway when i always said to wait.
i tried to explain the situation many times but with always the same answer that the 5k+ was on the way to wharehouse. i quit asking and waited for the headset that i dont want.
few weeks pass and sent email in 16 January i had an answer “Sorry for the delay, we will ship your 5K+ headset in the next batch.
Please be patient.”
So i couldnt change because they said that they where sending the headset but in reality they didnt sent nothing .
i waited more and i know with the pimax post that all uk 5k+ were used as replacements.
So why Pimax cant change my headset? please i want 8k and no 5k+. you said that was send in 26 december and almost two months and no headset. i dont mind waiting but want to receive the 8k. you can use my uk 5k+ to another replacement.
Please fix my situation and send me a 8k. I will not accept 5k+ . after all this time and the things that happened its not fair i had to stay with the headset that dont want.