[PiMax5K+] Right lens + 90 Hz = black lens (no picture inside!)

issue

#1

Hello
Why in 72Hz, I’ve picture in both lens, and why in 90Hz I’ve picture only in left lens???

Guillaume


#2

Hi Guillaume,

Please create a ticket to the customer service center helpdesk.pimaxvr.com, the team will help you to solve your issue. Thank you.


#3

I’ve had they happens sometimes too.

Try to restart the PiTool service.

Either by finding it in Windows Services (“PiServiceLauncher”) or by using the “Restart Service” option in PiTool (I think it’s found on the HMD tab).