Pre-order shipping address change



Is there anyway to get my Pre-order shipment address changed. I just moved recently and i need it sent to my new address (whenever it ships). I tried to login into support but couldn’t and I also went through the contact us but got a generic response. My Preorder number is P123169 and my new address should be under my Pimax Account details. Thank you.


Try sending a message to or it might be



I will do that thanks for the help.


I sent an email to the address you gave me, but they didn’t do what i requested them to do they just had me reset my account password and didn’t change my shipping address. I don’t know what to do now. Here’s picture of the emails they sent me.

If you have any recommendations that would be great.

@Heliosurge @Dallas.Hao @Doman.Chen