My Pimax 5k+ has started having an issue where the display shuts off when in game.
It’s not a full disconnect as Pitool still sees the device. In game the tracking still works. The LED turns Red however. I’m thinking it could be a bad cable but of course it could be the headset itself. I have attempted to downgrade the firmware and pitools, as well as a clean driver install. I have no problems on my machine otherwise.
Sometimes the screen will flicker and when it does there is some white sparkles that I’ve seen others talk about.
I would like to fill out a support ticket, but the website is not taking my login nor is it letting me sign up for a new account.
I live in the States and the backer# is in the 200s.