Please PM me with details,thanks.
[Replied]5k+ Thousands of random sparkling pixels (different colors) all over the HMD, and black screen flickering (image going off/on)
How can i PM you?
I invited you just now,please check.
can you please invite me, too? i have the same pixel problem
sure,please check it
please invite me also? I have the same issue with random sparkling pixels.
I am the OP.
It seems the aluminium foil is not 100% fixing the issue. It is “better” but still there. The image loss (for a split second) is gone when using the aluminium foil, but the sparkles are still present. Pimax say they will send me a new cable…still waiting.
Ralf π5k+ Backer
slowly I lose patience.
I have other things to do to deal with such a crap …
if pimax does not soon get their problems under control i will reclaim my money … and focus on the HMD of XTAL.
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I have the exact same problem - just plugged mine in and boom, colours flickering like so many here…
I have same problem got my pimax today and I have thousands of sparkles all throughout the scenes. Probably need replacement cable @Doman.Chen
Now i am waiting for two weeks for the new cable. But i dont get the promised tracking number and my mails are ignored. This is not customer support !!
Hi I am having the same issue, backer # 3423
I only received the 8k last week and after a while (updating drivers etc) I got it working and impressed with the potential, much better display resolution than the Vive, and impressed by how light it is - good jobs guys, but… for this issue. I get the sparkling dots which is annoying but still usable, however the black flashing really makes it unusable as get headaches
and hope nothing worse. As I just received it in April and seems this issue has been around for a while, would’ve been good to get a fixed one
Anyway what do I do now, how do I get this fixed, do I send it back ? Do I raise a support ticket and if so how is this done?
It could be really good but just cant use it
Sorry sounds like you have a cable issue they’ve re-sent out a lot of cables you’re probably gonna need a new cable from pimax.
But when it works it awesome.
Same for me! Sparkling Pixels, got my Pimax about 1.5 months ago but just realized that it was a common issue. @Pimax-Support: How do I get the new cable (Kickstarter Backer)?
I am the OP. I have replaced the cable (sent to me) and all is working 100% fine now, thanks.
I actually received the cable a long time ago and have been testing/playing a lot since then. I can confirm that the new cable 100% fixed the issue.