Reset password prob



hi to all i bi having trouble i try all but i can get pimax people to answer this i need to sand my 5kplus back do to tracking problem i forget my password from pimax support i try to reset the password and dis is what i get

Password resetting is disabled for your user name.
Please ask your Jira Service Desk administrator to enable password resets.



I’m having the same issue. Pimax support does not send me an email to change my password. I’ve checked my spam folder but there is no response from them at all.


please tell me your sign in account.


ok let me know


please check new password:123456


no dos not work i dont get y


Could you also reset my password?

For the account with ticket number SUPEN-2383.



Hi,@timbo123 new password is 123456,please check.