Reset password prob

issue

#1

hi to all i bi having trouble i try all but i can get pimax people to answer this i need to sand my 5kplus back do to tracking problem i forget my password from pimax support i try to reset the password and dis is what i get

Password resetting is disabled for your user name.
Please ask your Jira Service Desk administrator to enable password resets.

@Doman.Chen


#2

I’m having the same issue. Pimax support does not send me an email to change my password. I’ve checked my spam folder but there is no response from them at all.


#3

please tell me your sign in account.


#4

zzzzzzz
ok let me know


#5

please check new password:123456


#6

no dos not work i dont get y


#7

Hi,
Could you also reset my password?

For the account with ticket number SUPEN-2383.

Thanks


#8

Hi,@timbo123 new password is 123456,please check.