P1224 is still awaiting refund. I had my ticket closed without discussion. Why am I not seeing the money if the refund has been issued?
I was charged same day as order on Oct 26 2018
and I have NOT received the two line-item refunds
Please help me resolve this issue.
I really enjoy my Pimax headset, and evangelize for the brand. I want to continue to have good will towards Pimax.