[Resolved]Should I return it?


#1

The headset was running fine for a couple weeks, but now all of a sudden it has terrible fps and can’t be used. The games on my monitor are running fine, and headtracking is working fine, but the headset screen has a very choppy view. I tried rolling back to before the windows creator update but things are still not working.


Unable to connect Pimax4K with streamvr
#2

Andrew

After rolling back windows it might be an idea to reinstall piplay & see if that corrects the issue your having.

Please also post your system specs with gpu driver version


#3

Reinstalled piplay just now, it is still very choppy
GTX 1060 6gb
Driver Version 384.76
intel i5-6400 @2.70GHz
8 gb ram

I feel like the problem has something to do with the display on the pimax or maybe a problem with the way the graphics card is sending the video to it


#4

Make sure you’re not overusing Super-Sampling or the Render slider in Piplay, you can not use both.


#5

In my case, I fixed the driver of GTX 1060 6 gb from 384.76 to 384.53, this problem has been improved. Piplay is 1.1.92.


#6

Sorry,The Driver Version :384.53✕ 382.53.◯


Pimax is super choppy all of a sudden
Pimax not working properly
#7

Hi, I suggest that you could download the lower driver (381.xx or 382.xx) from https://www.geforce.com/drivers and then install it manually same as below:

Or please use debug_tool to export logs to support@pimaxvr.com, we will analyze it, thanks.


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#8

thanks a lot! rolling back the drivers completely fixed it :smiley:


#9

I wonder if it may be the “Clean Install” that has fixed the problem rather than rolling back to an earlier driver?
I always keep the Nvidia driver updated to the latest version and have never had any issues. Sooner or later everything has to be updated regardless.