Hi all, I hope sombody can help me.
I received my 5K+ 5 days ago, it worked well and I was very happy about the step forward compared to my old CV1.
Last night Win10 carried out a system-update and when I tried to start the headset today, Pitool reported “no tracking”. The display itself was alive and connected and when I switched off Lighthousetracking in the Pitool, the display turned from grey to the 3D space view from pimax.
So I tried some tricks to establish the tracking (2m away from basestation, turning around, switching channels, etc.) but nothing solved it.
So I decided to reinstall PiTool and after that was done, things got worse, cause now I got the 10600 disconnected error.
Again I tried everything to get rid of that. Browsed the forums, deleting AppData, reinstall PiTool again, reinstall Nvidia Drivers, trying different display-ports, connected the HDMI cable after PC- reboot, reconnecting the cable on the headset, nothing worked.
Maybe the Windows-Update has something to do with it, I have no idea and are pretty frustrated now…
I don’t think that the headset is broken, because I just reinstalled PiTool and after that the 10600 Diagnose appears.
Big thx in advance for any help…