Edit newest - Pimax US office is replacing.
Edit- I’ve narrowed it down to a hardware issue with the display. It’s struggling to display 90hz. If I lower to 72hz or below, it is fine and has no lines on the display. Can I please get a replacement now instead of jumping through hoops?
This is an odd one. Only showing on the bottom half of the right display. It’s most noticeable on white/gray backgrounds, but on other colors it shows the same pattern as black. Almost seems as if some pixels may not be functioning properly.
This is on my replacement 5k+ after the cracked casing issue.
Top picture is showing where it cuts off half way up the display. Bottom picture is the whole area.
Things I’ve tried:
SteamVR Beta(and non beta)
Latest pitool beta
Latest pitool stable
Parallel Projections on/off
Smart smoothing on/off
Any chance this isn’t a defect and can be fixed without sending it back -again-?
If it is a defect, this is a little ridiculous