(Solved) Cancelled order being shipped

orders
issue

#1

I sent mails to preorder@pimaxvr.com and sales@pimaxvr.com and also opened ticket 16380 the same day i ordered to cancel order p125261.
I never got an answer and today i get a mail saying the order is being shipped.
If it is still possible please stop the shipment and refund me.
If its already to late for that i would like to send it back and then get a refund.
So im gonna need a return label.

@Dallas.Hao @Matthew.Xu @mozi


#2

Hi Pierre. Im so sorry I missed this post completely. Your ticket have been resolved already, and I hope you are happy with the service. Please follow up and let me know in direct message if you need any further assistance in future.

Thanks
Martin