SUPEN-4502 No housing replacement?

issue

#1

Got three cracks on my 5k+ model P2.

I requested pimax to send me a new front housing for replacement unless there is no way to do that.

Pimax replied that ‘currently’ it is not available for customers to get new housing.

I can wait for a new housing all year so asked them if they have any plan to send it.

No answer for days.

Do you have any plan to do that?
I want flawless pimax than the 100$ coupon.

@Dallas.Hao @PimaxVR


#2

The front replacement was only ment for pimax re.
But they dont have it anymore.

You should just ask for full replacement


#3

Full replacement?
Then it will take about two months huh.


#4

You have to wait for minimum two months anyway.
And btw only new front housing is very risky…
Its not meant for consumer replacing.
That needs to be done by a professional in special contained sealed area.