I had to open a new support account for the fourth time… what is going on!?
I am waiting for a RMA shipping refund for months now. I heard “tomorrow” or “this week” like a 100 times. Is it really to much to ask for a stable support platform where my account is not deleted every now and then?
sorry I have checked the refund status, for nohow the payment is in pending.
anyway will do it again,
sorry for the delay, I promise today you will get it.
please don’t worry , your refund 42 CHF will be done tomorrow.
Sorry for the inconvenient and improper customer service.
In order to solve the problem soon.
I have move your ticket to the other area, and my colleague will reply you soon.
Thanks for your understanding.
have checked , will done in this week.
seriously, is this a bad joke or what is going on!?