Undecided and need clarification on survey. No longer banking on StarVR :(


#1

Hi guys…as I backer of the 8K-X, I was originally going to wait patiently until it drops, and get the StarVR in the meantime. But now, with the recent news that StarVR is in serious trouble, I think it would behoove me to just cave in and get a Pimax Headset now rather than take a chance and wait until whatever happens with StarVR.

Soooooo…with that having been said, Pimax just sent me the survey and I need clarification on one thing…in the survey, question number 4 says the following:

"Now you have a second chance to make a choice: Which model you pick?

1-No Change
2-5K Plus
3-8K
4-5K BE"

As an 8K-X backer, if I choose the “5K Plus” option, does that mean they will send me a 5K Plus as a LOANER, with the option to send it back later, or does it mean they are sending me a 5K Plus to PERMANENTLY keep, with NO option to trade it back in for the 8K-X?

Please let me know.


#2

Good idea to poke @Pimax-Support @Dallas.Hao


#3

i am pretty sure 5k+ would be a loaner in your case :slight_smile:


#4

I am in the same situation. I choosed ‘No Change’ and wrote them via their Ticket System that i want to stick on my 8k-X Full Package with Motion Sensor , but instead of loaning the 8k i’d like to have the 5k+. No response to the Ticket yet.

I don’t want to risk anything, so this is the fail safe method.


#5

If you didn’t purchase the loaner then it should be just a loaner.

@industria & @Chucksta are both 8k-X backers as mem serves


#6

could you explain it Heliosurge? I am in the same situation, in the survey said clearly “you have a second chance to make achoice” not what loaner do you want.


#7

Unless it has changed since the 2 above backers mentioned.

If during the kickstarter you paid extra to keep the loaner & 8k-X. The Loaner headset is what the survey is about until the 8k-X is ready.

But with the uncertainty of things here at times. Doesn’t hurt to ask the team to clarify.

Both Industria & Chucksta are 8k-X backers whom received loaner/keeper headsets at present.


#8

@TheHolyOne @icebeat

As a 8k-x backer i have replied clearly and short: ‘Im 8kx backer, i want to have a loan unit that i will need to sent back later, please send me 8k as loan’.
Got a confirmation mail.

Then i have changed my mind regardless the version and sent another mail saying i want 5k+ instead 8k as a loan unit.
Got another confirmation.

Everything went smooth and quickly and as i know it should be offered to every 8k-x backer, as further replacement and shipping costs are already included to the 8k-x price.

Shipping back the unit won’t be free and must be paid by a user, and you will most likely have to send to the nearerst warehouse, which might reduce exchanging time.


#9

Thanks for the replies guys. I went ahead and chose the 5K Plus option in the survey, and then immediately sent them an email reply letting them know I want the 5K Plus but as a loaner ONLY.


#10

This was their answer to my question if I can buy the loaner instead of returning it.

“Thanks for your support in Pimax. You can choose to keep the loaner 5K/8K instead of returning of returning it in the future.
Please be advised.”

Make of that what you will.


#11

Be advised in Pimax means to “we’ll get back to you” or “we don’t know just yet, hold on”
If I’m not mistaken.