WHERE ARE MY PIMAX?, Do not turn on pimax 8k error 10500



On May 31st, my pimax was received in the UK warehouses, I have provided documentation of collection by the warehouse and shipping invoice, I have no news from Pimax through the SERVICEDESK, Why I have no news? where is my PIMAX? what is happening? @SweViver @Dallas.Hao @Doman.Chen @DerekVVV



sorry , your ticket number is ?


ok, I have replied you in the ticket.


ok perfect, my question now is to know when I will have them again with me, and if possible the change for a 5k or 5kx model


Thank you very much Derek, I hope that today they leave china and there is no problem.


hello Derek I see that you have closed my case in the service desk, I guess it will be the normal procedure, have my PIMAXs been sent? What is the tracking number?



I believe all tickets have been processed.

And please give me your order number again, will check it quickly.