So, where is my headset?
I’m backer 1770 for an 8KX, and opted for an 8K loaner headset.
On the first 2 spreadsheets I was listed as unconfirmed, I submitted support tickets asking if my order was confirmed and pimax said it was. On the latest spreadsheet my backer num wasn’t even listed anymore. Submited another ticket asking if it shipped yet and this is all I got .
Your order is confirmed, my colleague is arranging the shipment
This was a month ago and nothing since, in fact every ticket takes at least a month before I get a response…
All 8K headsets were supposedly shipped months ago, so, where is mine?